1 values
2 carried away
3 scratched
4 banned
5 designer
6 hits
7 aisle
8 tempting
9 address
10 revenge
2 carried away
3 scratched
4 banned
5 designer
6 hits
7 aisle
8 tempting
9 address
10 revenge
1 will make
2 longest
3 to be
4 will be moving
5 tasty
6 will be travelling
7 hungrier
8 paying
9 going to buy
10 best
2 longest
3 to be
4 will be moving
5 tasty
6 will be travelling
7 hungrier
8 paying
9 going to buy
10 best
1В 2E 3D 4C 5A
1 shorten
2 encourage
3 crispy
4 variety
5 worsen
2 encourage
3 crispy
4 variety
5 worsen
1 … is not as expensive as …
2 … the most beautiful tulips I …
3 … was made to pay …
4 … you mind carrying …
5 … are looking forward to going …
2 … the most beautiful tulips I …
3 … was made to pay …
4 … you mind carrying …
5 … are looking forward to going …
Suggested Answer Key
To: [email protected]
From: [email protected]
Subject: Complaint about watch order
Dear Sir/Madam,
I am writing to express my total dissatisfaction with the watch I recently bought from your site and your company’s customer service.
I ordered the watch on 3rd June and, despite your website’s promise that I would receive it within 10 working days, it did not arrive until 1st July. I complained about the delay but got no response. To make matters worse, the watch came without a battery, even though the website says a battery is included with every purchase. Finally, and most importantly, the watch only works for one hour then stops. I have tried two batteries in it, so I believe it is faulty.
I am sending the watch back to you along with my invoice. I insist that you look into the reasons for the late arrival of the product and its unsatisfactory condition. I expect an apology and a full refund as soon as possible.
Yours faithfully,
Julie Smith
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To: [email protected]
From: [email protected]
Subject: Complaint about watch order
Dear Sir/Madam,
I am writing to express my total dissatisfaction with the watch I recently bought from your site and your company’s customer service.
I ordered the watch on 3rd June and, despite your website’s promise that I would receive it within 10 working days, it did not arrive until 1st July. I complained about the delay but got no response. To make matters worse, the watch came without a battery, even though the website says a battery is included with every purchase. Finally, and most importantly, the watch only works for one hour then stops. I have tried two batteries in it, so I believe it is faulty.
I am sending the watch back to you along with my invoice. I insist that you look into the reasons for the late arrival of the product and its unsatisfactory condition. I expect an apology and a full refund as soon as possible.
Yours faithfully,
Julie Smith